Dell Co NZ Information
Dell NZ
is an American-based international, diversified information-technology
supplier that mostly trades in Computer and technology-related
products and services. Dell NZ deals in the range
of products that caters to both Business Class and
Consumer Class. Some of the products developed by
Dell are - Personal computers, Softwares, servers,
data storage devices, televisions, network switches,
computer peripherals and many other technology-related
products. Most of the products and services are developed,
manufactured, promoted, put on the market and supported
by Dell itself. Dell manufactures most of its products
especially the computer systems at six different locations:
Central Texas and Middle Tennessee in the United States;
Limerick, Ireland; Xiamen, China; Limerick, Ireland
and Penang, Malaysia.
Though it is headquartered at Round
Rock in Texas, it’s products and services are
available all around the world, including countries
like UK, Canada, China, Japan, India and Australia
etc. Since it’s inception in 1984 by Michael
Dell who is also the computer technology industry’s
longest-tenured chief executive officer, Dell has
continued to function based on its ‘Direct Model’.
The Dell’s concept of ‘Direct Model’
is based on the principle that a company can serve
its customers best by catering to their needs directly.
Hence till this date Dell continues to sell all it’s
products and services directly to all its customers
that are spread worldwide. It facilitates centralized
ordering and billing for the global customers and
gives the exceptional advantage of local delivery
and local onsite service.
Dell’s entry into Asia-Pacific/Japan
in the selected markets and the investments in regional
facilities including management services and technical
personnel depicts a well-planned globalization strategy
that started in 1993. Since then Dell in Australia
too has been one of the most renowned company in the
field of computer related technology. Towards delivering
effective solutions that meet the customer challenges
dell has continued to focus on setting high standards
that drives both - future trends in technology and
customer services. The solutions offered by Dell consists
of:
* Solutions for Dell
NZ Home and Home Office – Products offered
under this category are – Desktops, Laptops,
Electronics and Accessories, Advertised Systems, Computer
monitors, Printers and ink etc
* Solutions for Small businesses
– Apart from the products listed above, other
products available under this range are – Dell
precision workstations, Servers, Storage and Networking.
* Range of products and services
for Medium and large businesses – Dell
provides a range of services under this category.
All their services are driven by their commitment
to reduce the cost and complexity involved in day-day
to technology challenges faced by businesses today.
Interestingly Dell has introduced a Dell Pro-Support
package of services again designed specifically for
business corporations. It has been designed in the
form of Portfolio that provides pro-active strategies
and rapid response to combat technology challenges
and save on crucial time. The Portfolio also has a
tech-to-tech support program meant for IT-professionals
to help businesses strengthen their internal technology-solutions
capacity.
* Dedicated services especially
designed for Government, Education and Health care
management – Under the public sector domain
too, Dell has through the local government and healthcare
portals reached out to professionals in the field
of education and health along with teachers and students.
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