Dell NZ XPS 420 Desktop Review

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  • Dell XPS 420 Desktop

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    Dell XPS 420 Desktop  - Go to Dell now

    Dell's XPS range has seen varied success over the years. We loved the M1330 XPS notebook but its bigger brother, the M1730, was much less well received. Moreover, its desktops have always had trouble hitting the mark, being generally a bit overpriced and underperforming. However, with the XPS 420, Dell is hoping to change all this and establish itself as a true contender for the digital hub of your home.

    Packing in such features as a hardware video transcoder, a TV Tuner, nVidia GeForce 8800 GTX graphics, and a mini LCD screen built right into the undeniably eye catching case, it has the potential to be the perfect match for the all-round power user.


    Following in the footsteps of previous ‘400' series models, the XPS 420 is a multimedia powerhouse rather than a pure gaming behemoth like it's bigger '700' series brothers. Not to say it's incapable when it comes to the old runnin' and gunnin' though. Apart from the bottom line base spec all the systems have more than enough gaming performance, the only limitation being the small chassis limits you to single graphics card configurations - no SLI or Crossfire here.

    The case itself is much the same design as previous models with just a few tweaks here and there. It's midi-tower sized (45cm x 46cm x 19cm) so will just about fit on or under most desks and is made of the usual combination of steel and plastic. The side panels retain the matt silver paint of previous models but this latest version now incorporates a shiny black plastic strip that runs up the front and over the back. The combination looks perfectly reasonable and I wouldn't be averse to having it on my desk. However, the plastic is an absolute dust magnet and would no doubt pick up scratches very easily.


    Incorporated into the top is a tiny LCD screen and an accompanying array of buttons. This is actually a SideShow panel (or MiniView if you're Dell), which is something we've only ever seen before on laptops, like the W5Fe. SideShow is basically an external equivalent of the Windows Sidebar that comes with Vista. It uses the same type of mini applications, called gadgets, for displaying a variety of information at a glance. Where it differs from the sidebar, though, is you can use these mini apps while the computer is locked (but not in sleep mode) and your monitor and other peripherals are off or in standby mode. So, if you just quickly want to check something, and you have the gadget installed, all it takes is a quick glance at the SideShow panel.


    Default applications include a solitaire game, picture viewer, media player, and system monitor, none of which sound remotely useful. However, there are a couple of dozen other applications you can download from the Windows website and there are probably plenty more to be found elsewhere. A couple that did catch our eyes were the Live Messenger and email gadgets - being able to quickly glance at your PC to see if anyone's contacted you could be quite useful. Unfortunately, without the ability to use these apps when the computer is in sleep mode it is seldom going to be more convenient to squint at a little screen than just unlock your computer and look properly. Ultimately, SideShow was designed for use with laptops and that's where it should stay.

    Another innovation that's new to the 420, and to us, and which we think is rather more useful is the rubberised recess in the top panel. It doesn't do anything particularly clever, indeed it doesn't do anything at all. It's there simply to securely store USB hard drives, MP3 players, and all the other detritus that collects on top of your PC. Considering the amount of times I've nearly destroyed my various gadgets by knocking them off the top of my PC, I can certainly appreciate this subtle little addition.


    Moving back round to the front we find the standard combination of two USB 2.0 ports, a Firewire 400 port, and two 3.5mm jack sockets for your headphones and a microphone. These are accompanied by a multi-format card reader, the Xcelerator panel, and two flip down drive bay covers behind which sit, at least in our case, a DVD-/+RW drive and a DVD-ROM CD-/+RW combo drive. The whole lot is nicely incorporated into the front panel so as to maintain the sleek black lines as much as possible and, though it doesn't come close to the likes of Apple's iMac or Mac Pro when it comes to making normally ugly connections and drives bays look good, it certainly looks pretty decent.

    This Xcelerator front panel is actually part of a combined upgrade that includes a hybrid digital/analogue TV tuner expansion card that's situated round the back. As well as giving you the ability to watch TV on your PC, the S-Video and composite video inputs also enable you to record video from analogue sources like your VCR or old camcorder. As well as this, though, the Xcelerator incorporates a video transcoder chip that purportedly speeds up the re-encoding of certain video formats so you can quickly convert your video ready for playing back on your PSP or iPod, for instance. Unfortunately, the way this is implemented leaves a lot to be desired.


    Rather than having a dedicated mini app that enables you to quickly and easily convert your video, Dell has chosen to bundle in Roxio Media Creator to perform this task. The upshot of which is you need to rummage through the thoroughly unintuitive software to perform a simple file conversion. And even then, I couldn't actually find the file formats I wanted. Moreover the usefulness of the analogue video input seems to be very limited as nearly all video sources are now stored digitally. In other words, unless you're planning on converting your old home video or VHS collections then don't bother with the Xcelerator.

    To either side of the front panel are two ventilation openings for the intake fan that sits behind. There's no particular merit in having this gaping hole in the side but it does give the 420 series a unique style and I wouldn't say it's a disagreeable look. Furthermore, if you happen to have a bowling alley in your living room you can use the gap as a convenient hand dryer.


    Round the back things are very sparse with much of the standard motherboard output panel blanked out by a plastic insert. That's not to say the 420's lacking in connections though. You still get six USB 2.0 ports, a 10/100/1000Mbps (yes, that's Gigabit) Ethernet port, eSATA and Firewire 400 ports, five analogue audio outputs and an optical digital audio output. The nVidia GeForce 8800 GTX graphics card also provides you with two dual link DVI outputs for connecting up to two monitors. And, courtesy the optional Xcelerator/TV card, there's also inputs for a TV aerial, S-Video and composite video. All in all, unless you have some particularly old peripherals that require serial, parallel, or PS/2 ports, or if you particularly require wireless networking, the Dell XPS 420 has all the connectivity you should need.

    There are a number of keyboard and mouse options available on the Dell website with the Logitech EX110 keyboard and MX Revolution mouse being about the best of the bunch. However, we received just the basic wired keyboard and mouse as well as a Windows Media Center Remote.


    The keyboard is the usual cut-down design that Dell has been using for a while but this time with an array of multimedia buttons added to the top right. Being used to slim style keyboards in this day and age, I find the high keys a bit difficult to work with and the action is rather spongy - making it difficult to tell if you've pressed a key or not - but I've certainly used worse.

    Likewise, the mouse is better than some cheap bundled affairs but is far surpassed by more enthusiast devices. Using the included mouse mat it tracks well and is OK for desktop use but if you plan on doing a bit of gaming I'd look elsewhere. Also, the shape of the mouse feels very odd with its cutaway sides and symmetric shape leaving very little to actually get hold of.


    Being a Dell, it's highly unlikely you will ever venture into the bowels of your PC but if you do fancy a rummage around, the chunky handle-cum-lever on the top makes it very easy to pop the side panel off. Unusually, the case is arranged in a BTX form factor so all the components are in odd positions and it's the right side panel that's removable as opposed to the left. Unfortunately, the rarity of BTX means upgrading your motherboard will be a complete no-no and the odd internal arrangement means adding extra expansion cards will be difficult and extra storage impossible. However, swapping hard drives, adding extra RAM, or upgrading you CPU should just about be manageable.

    Looking at the internal hardware in a bit more detail, the 420 range starts with the D01X401, which will set you back £549. This gets you a dual-core Intel E4400 processor (2GHz, 2MB, 800MHz), 1GB of RAM, a 320GB hard drive, and very basic ATI 2400 Pro graphics. Suffice to say, this isn't a configuration we'd recommend as you can get the same low power hardware in a much smaller and prettier chassis.


    The system we're looking at, the D01X409, costs $1,999 and has a number of significant upgrades. First is the processor that is quad-core and runs at a higher clock speed - it's an Intel Core 2 Quad Q6600 running at 2.4Ghz, with 8MB L2 Cache, to be precise. This is accompanied by 3GB RAM running at 667Mz, and 640GB of hard drive space (actually 2 x 320GB hard drives configured in a RAID-0 for lightening fast read/write speeds). Completing the package is a super fast 8800 GTX graphics card and the Xcelerator module. This is a top notch set of hardware that will be more than enough for most people's needs, even if you're past times include video editing and playing the latest games.

    Finally, topping out the range is the D01X406 that is basically identical to the review system but includes a Blu-ray drive, ships with a copy of Adobe Elements Studio and is aimed at the video editing enthusiast. At the moment this system has a whopping $650 off the normal asking price ($2,100down from $2,600) and comes in at only $95 more expensive than the model we're looking at so if you can stretch your budget just a tiny amount I'd recommend going for that one as it's a bargain. Indeed, even comparing to a DIY system, that price is very impressive.

    Given the quality array of components in this PC, it's no surprise performance is impressive and during general use we were never left wanting. The RAID-0 configured hard drives make boot times, video editing, and game loading times noticeably faster and the combination of the Q6600 processor and 8800 GTX graphics powered through everything we could throw at them. Crysis still remains a real challenge when it's cranked up to its fullest but this is certainly not something that can be held against Dell - there's simply no single graphics card on the planet that can cope with Crysis when played at its highest settings at high resolutions.


    Dell has for a while had a partnership with Google whereby its PCs come preloaded with Google Desktop Sidebar in place of Vista's usual sidebar. Unfortunately, many of the SideShow mini apps also use the Windows Sidebar so you'll have to revert back to the Windows version if you want to get the best from MiniView. You also get the aforementioned Roxio Media Creator software and Microsoft Works 8.0 so, even taking into account my earlier misgivings, you at least have enough software to do most common tasks straight away.

    Adding further to the sense of value, these systems come with a one year on-site XPS premium warranty that includes gaming support. Essentially, this means you can call Dell's hotline and receive help and advice on how to get the latest games and applications working, as well as receive other general help. This is a big step above what most warranty services provide.

    Verdict

    Dell's latest midi-tower powerhouse is a bit of a mixed bag. It has a few innovative features, like the Xcelerator and SideShow display, but they feel like a bit of an afterthought and only one of them is really any use and that's the rubber tray. However, there's no denying the great value of these systems, especially considering the current discounts Dell are offering. In particular, the Blu-ray equipped D01X406 is an absolute steal and if it stays at its current $2,399 price, I'd definitely recommend it. And even our review model is well worth a look, with its £60 off.

    Normally we include in the main body of a PC review a section about the speakers that come with it, if there are any. However, the ones that we got with the XPS 420 aren't actually available as an option with the 420, even though you can get them separately on the Dell website. So, we've tacked on this short separate review of the set instead.


    Oops! The remote is actually the Media Center one that ships with the PC and not part of the speaker set.

    Coming in at $2,500, the WL6000s are fairly cheap for a 5.1 set and, considering they sound pretty decent and include wireless rear speakers, they aren't bad value either.

    I say speakers, the rear channels are actually incorporated into one unit (the large, wide one), which houses the speakers, a wireless receiver, and amplifier. Of course, wireless power has yet to be perfected so the rear set still requires a power adapter. However, for the space conscious this simple solution saves most of the hassle of a surround set.

    To compensate for their narrow placement, the two speakers are angled outwards to utilise the acoustics of the room to fill out the rear soundstage. The effect is quite satisfying though you obviously don't get the kind of special placement you'd get from a properly positioned separate set.

    Also the center speaker is meant for connecting to the underside of Dell monitors - which explains the strange clip on its top - but does have a universal attachment so it can be used with any monitor. Unfortunately all said attachment consists of is a flat plate to replace the clip, to neaten it up, and there seems to be no sensible way of resting it atop or under a normal monitor. I gave up in the end and used sellotape. So, it's probably a safe bet to only go for this set if you have a matching Dell monitor.

    Overall the set excelled, all things considered, when watching films and playing games and it was only the music performance that let things down a bit. This is due to the noticeable separation of the low frequencies coming from the subwoofer and the upper frequencies coming from the satellite speakers. The hole that's left in the middle makes music sound rather hollow.

    Verdict

    Dell's WL6000 are a good compromise between sound quality, ease of use, and price and would perfectly complement any Dell monitor quipped multimedia PC.

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